QuanBrand War Room Subscription Service Contract

(Standard-form contract for an online service)

Version v1.1 · Effective 15 August 2026 (original v1.0 effective 27 July 2026) · English translation published 15 August 2026

📋 This document applies to QuanBrand. Terms covering our other services are listed at /service/.

Parties

Service provider ("the Company"): QuanTuring Inc.（量識科技股份有限公司）
Taiwan Uniform Business No.: 60433110　│　Representative: Allen Chen
Registered office: 10F-17, No. 57, Sec. 1, Chongqing S. Rd., Zhongzheng Dist., Taipei City, Taiwan
Telephone: +886-918-706-433　│　Email: ask@quanturing.ai

Subscriber ("the Consumer"): the person who completes a subscription request on the Company's website and whose service is activated upon the Company's confirmation. Identity is determined by the brand name and email address given in the request.

Article 1 · Subject of the contract

The Company agrees to provide the "QuanBrand War Room" continuous brand-visibility tracking service (the "Service") under this contract, and the Consumer agrees to pay the service fees under this contract.

Article 2 · Contents of the Service

For the brand designated by the Consumer, the Service continuously measures visibility across the following three surfaces and provides change tracking and notifications:

• Google Search: impressions and ranking for brand terms and service-related queries.
• Google Maps / Business Profile: completeness of the listing, review status and local presentation.
• AI recommendations: whether generative AI systems mention the brand when answering recommendation-type questions.

The Service assesses using publicly available information only and does not access any third party's back-end systems. The number of tracked subjects and the update frequency for each plan are as set out in the table in Article 3.

The Service is a standardised product provided on a self-service basis. No dedicated account contact is assigned, no particular response time is committed, and customisation requests are not accepted. A Consumer requiring customisation must discuss it separately with the Company under a separate contract.

Article 3 · Fees, pricing and payment

1. This contract is priced in New Taiwan dollars, and the amounts above are inclusive of 5% business tax. Any foreign-currency amount shown is an approximate reference only; where the Consumer pays with a foreign-currency card, the amount actually charged follows the card issuer's exchange rate and rules, and the Company is not responsible for topping up or reclaiming any exchange difference.
2. Payment is by recurring credit card charge, processed by a third-party payment provider engaged by the Company. The Company neither handles nor stores the Consumer's card number.
3. The billing cycle runs from the activation date, charging once every thirty (30) days, until the Consumer cancels under Article 5.
4. The Company issues electronic invoices, which may be stored on a carrier or mobile barcode designated by the Consumer, or issued with a uniform business number. Paper invoice copies are not provided.
5. Where the Company adjusts fees, it shall notify the Consumer by email at least thirty (30) days before the effective date, and the new fee applies from the billing cycle following the stated effective date. A Consumer who does not accept the adjustment may cancel under Article 5 before that date.

Article 4 · Term, automatic renewal and failed payments

1. This contract takes effect on the activation date, runs in terms of thirty (30) days which renew automatically on expiry, and is charged automatically under the preceding article until terminated by either party under this contract.
2. Where a charge fails, the Company's system retries automatically and notifies the Consumer by email, allowing a seven (7) day grace period. If payment is still not completed when the grace period expires, the Company may suspend the Service; no charge is made during suspension.

Article 5 · Cancellation and termination

1. The Consumer may cancel at any time, without giving a reason and without any penalty or handling fee, by sending an email to ask@quanturing.ai.
2. On cancellation the Company stops all further charges, and the Service continues to the end of the current term, ending thereafter. Fees for a period already charged are handled under Article 7.
3. Where the Consumer breaches this contract and fails to remedy the breach within a reasonable period after notice from the Company, the Company may suspend or terminate the Service.
4. Where the Company terminates the Service for technical, legal or third-party data source policy reasons, it shall make reasonable efforts to give advance notice and shall refund fees under Article 7.

Article 6 · Waiver of the right of rescission (Consumer Protection Act, Article 19)

The Service is "digital content not supplied on a tangible medium, or an online service that is fully performed once supplied". Under the proviso to Article 19, Paragraph 1 of the Consumer Protection Act and Article 2, Subparagraph 5 of the Regulations Governing Reasonable Exceptions to the Right of Rescission for Distance Sales, where such a service is supplied with the consumer's prior consent, the right to rescind unconditionally within seven days does not apply.

The Company provides a separate tick-box on the subscription request page. The Consumer must tick it before purchase to agree to this waiver in order to complete the request; a request cannot be submitted without it. The status and time of that consent are recorded and retained by the Company.

This waiver does not affect the following rights:

1. The Consumer's right to cancel at any time under Article 5.
2. The Consumer's right to a refund under Article 7 for matters attributable to the Company.
3. The Consumer's rights of complaint, mediation and otherwise under the Consumer Protection Act and other laws.

Article 7 · Refunds

1. Where the Consumer cancels, fees for a period already charged are not refunded, but the Service may be used to the end of the current term.
2. In any of the following cases, the Company shall refund fees pro rata by day for the unused days of the current term:
   • Other than through force majeure, the Service is unavailable within a single billing cycle continuously for more than seventy-two (72) hours, or cumulatively for more than seven (7) days.
   • The Service has a material defect which the Company has not remedied within fourteen (14) days of the Consumer's notice.
   • The Company terminates this contract on its own initiative for reasons other than the Consumer's breach.
3. Where a billing error such as a duplicate charge or an incorrect amount occurs, the Company refunds the overcharged amount in full.
4. Refund calculation: refund = amount paid for the current term × (unused days ÷ total days in the term), calculated to the nearest New Taiwan dollar.
5. Refunds are returned through the original payment channel; payment processing fees are borne by the Company and are not deducted from the refund.
6. Refund requests are made by email to ask@quanturing.ai. The Company completes its review and replies within seven (7) business days of receipt, and where approved processes the refund within fourteen (14) business days of that reply.

This article is consistent with the Refund Policy published on the Company's website; where the two differ, whichever is more favourable to the Consumer prevails.

Article 8 · No guarantee

The Company does not guarantee any ranking, position, impression volume, traffic, enquiry volume or revenue outcome. Ranking and recommendation logic on search engines, map services and generative AI systems is determined by those platforms and changes continuously, and is outside the Company's control. What the Service provides is auditable measurement, diagnosis and recommendations, not a performance guarantee.

Article 9 · Protection of personal data

The Company collects, processes and uses the Consumer's personal data in accordance with the Personal Data Protection Act and the Privacy Policy published on the Company's website, which forms part of this contract. The Consumer may exercise the statutory rights to enquire, review, obtain a copy, supplement or correct, cease collection, processing or use, and delete.

After the Service ends, the Consumer's service data and historical reports are retained for ninety (90) days from the termination date for export or restoration, and are deleted on expiry; transaction, invoice and consent records that must be retained by law are excepted.

Article 10 · Intellectual property

The intellectual property in the scoring engine, rule design, report templates, systems and related documentation used by the Service belongs to the Company. The Consumer receives a non-exclusive, non-transferable right to use the reports produced for them for their own business purposes, and may not resell, sub-license or publicly distribute them to third parties. Data provided by the Consumer remains the Consumer's, and the Consumer authorises the Company to process and use it to the extent necessary to provide the Service.

Article 11 · AI-generated content

Parts of the Service are generated by AI from public data collected and information provided by the Consumer, under a rule of not writing what cannot be cited; errors or omissions may nonetheless occur. AI generates from the information supplied and public data; pair it with professional judgement for significant decisions.

Article 12 · Limitation of liability

To the maximum extent permitted by the laws of the Republic of China, the Company's liability for damages under this contract is capped at the total subscription fees actually paid by the Consumer to the Company in the twelve (12) months before the claim arose, and the Company is not liable for indirect damages, incidental damages, loss of business or loss of anticipated profit. These limits do not apply to the Company's intentional acts or gross negligence, and do not exclude liability that may not be limited or excluded in advance by law.

Article 13 · Amendment of this contract

Where the Company amends this contract, it shall publish the amended version and its effective date on the website; for material changes affecting the Consumer's rights and obligations, it shall notify existing subscribers by email at least thirty (30) days before the effective date. A Consumer who does not accept the amendment may cancel before that date; continuing to use the Service after that date is treated as acceptance of the amended terms.

Article 14 · Notices

Notices under this contract are served to the email addresses on record for both parties. The Consumer shall notify the Company promptly of any change to their email address; where a failure to notify prevents delivery, a notice sent to the address last on record with the Company is deemed served.

Article 15 · Governing law and jurisdiction

This contract is governed by the laws of the Republic of China. The parties shall seek to resolve disputes arising from this contract in good faith; if litigation is necessary, they agree that the Taiwan Taipei District Court is the court of first instance, without prejudice to the Consumer's rights of complaint, mediation and exclusive jurisdiction under the Consumer Protection Act or other laws.

Article 16 · Miscellaneous

1. If part of this contract is invalid or not formed, the remainder is unaffected.
2. The Traditional Chinese version of this contract governs; any translation into another language is for reference only.
3. Matters not provided for are handled in accordance with the relevant laws of the Republic of China and the principle of good faith.

This contract is formed when the Consumer ticks the box to agree during the online subscription request flow; the electronic record has the same effect as a written one. Where written signature is required, the following fields may be used:

Terms of Service· Privacy Policy· Refund Policy· Plans and pricing